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ePanel results of 499 respondents provide data on Canadian software spending by company size and into the end of the third quarter, 2005. “IDC’s findings support ongoing interest in Business Intelligence software and Customer Service/Call Centre CRM solutions. Overall IT spending continues to grow at a modest pace, with no indication of any major shifts in ERP adoption rates, although there may be a ripple effect off of the interest in BI and CSCC CRM.”, according to Joel Martin, VP Software and Solutions research for IDC Canada.
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